Privacy Policy

IntraVenous Solutions Website
Privacy is a fundamental right, and we’ve drafted this Privacy Notice to inform you on how we handle the Personal Information of the visitors (“you”) to this website (the “Site”). This Privacy Notice outlines the legal basis on which we process your Personal Information and provides other information as required by privacy laws and regulations around the world.

You are strongly encouraged to read this Privacy Notice so that you may understand our use of your Personal Information, our obligations to you, and your privacy rights.

1. Consent
Except as required or permitted by applicable data protection laws, we will not collect, use or disclose your Personal Information for any purpose for which you refuse us consent or later withdraw your consent. You may at any time withdraw your consent with future effect, and without affecting the lawfulness of processing your Personal Information based on the consent you provided before you withdrew it.

If you withdraw consent, you agree that despite this withdrawal we may continue to use the Personal Information previously provided to us (i) to the extent that we are contractually obligated to do so, (ii) to the extent necessary to enforce any contractual obligations you may have to IntraVenous Solutions, and (iii) for any other legitimate purpose (including fraud prevention) permitted by applicable data protection laws. If you withdraw your consent to use and disclose this information, we may no longer be able to communicate with you, including
any request that we provide you with the Services, consider any offer of goods or services from
you, or consider your application for employment.

2. What is Personal Information?
“Personal Information” is broadly defined to include all information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. Personal Information could be as simple and direct as your name, but it could also be less explicit, like how a certain individual interacted with a website or an advertisement.

3. Your Privacy Rights at IntraVenous Solutions
We believe in the fundamental right to privacy and that your rights should not differ based on where you live. Accordingly, no matter your residency, you have the following rights with respect to the Personal Information that we collect, use or share:

Right to be Informed
The right to be informed about the collection and use of your Personal Information.

Right to Access
The right to be provided with a copy of your Personal Information held by us, including the categories of Personal Information we collected about you, if any;
– The categories of sources for the Personal Information we collected about you; our business or commercial purpose for collecting that Personal Information;
– The categories of third parties with whom we share that Personal Information; the specific pieces of Personal Information we collected about you; and
– A list of Personal Information categories that were disclosed for business purposes.

Right to Rectification
The right to require us to correct your Personal Information if it’s inaccurate or incomplete.

Right to be Forgotten/Right to Deletion
The right to require us to delete your Personal Information where there is no compelling reason for its continued processing.

Right to Restriction of Processing
The right to require us to stop processing your Personal Information but still allow us to hold onto it.

Right to Data Portability
The right to receive the Personal Information you provided to us, in a structured, commonly used, and machine-readable format or

Right to Object
The right to object to our continued processing of your Personal Information.

Right to No Discrimination
The right not to be discriminated against for exercising any of your rights.

Right to Appeal
The right to appeal a decision we have made regarding your Personal Information.

Right to Opt Out Of
Automated Individual Decision-Making (and Profiling): The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or significantly affects you.
Targeted Advertising & Sale of Data: The right not to have your Personal Data used for purposes of targeted advertising, and the right not to have your Personal Data sold.

Right to Lodge a Complaint with your Supervisory Authority
The right to complain about the breach of your rights to a competent data protection authority.

To exercise your rights, you may reach out to us by email at Hello@ivsolns.com. If you live in California, you or your authorized agent can also reach us by calling our toll-free number at (833) 487-6567. You also have the right to approach the competent data protection authority with your request or complaint.
If you live within:
– Canada, you may contact the Office of the Privacy Commissioner at Contact the OPC – Office of the Privacy Commissioner of Canada.
– United States
o California, you may contact the California Department of Justice’s Privacy Unit at State of California – Department of Justice – Office of the Attorney General.
o Virginia, you may contact the Attorney General of Virginia.
o Tennessee, https://www.tn.gov/attorneygeneral/news/2025/4/30/pr25-25.html
– The European Economic Area (EEA), a list and contact details of local data protection authorities is available on this website.
– The United Kingdom (UK), you may contact the UK Information Commissioner’s Office at Contact us | ICO.
If for whatever reason you are unsure of which competent data protection authority is applicable in your circumstances or you are unsure of how to contact such authority, let us know, and we’ll try to help you.

4. Why We Collect Personal Information
We only collect the Personal Information that we need, and we only use it in the ways we’ve specifically set out in this Privacy Notice. The Personal Information we collect depends on how you’ve interacted with us. We collect Personal Information from you for three central reasons:
– To respond to you, after you have made initial contact with us when making an inquiry, sharing a comment or concern, or applying for a job with us;
– To provide you with services, such as to review your inquiries; process, maintain, and respond to your inquiries; and to provide you with services that we think you’ll like based on any request that you have made;
-For advertising, of our services; and, for analytics, such as to understand how visitors including you use the Site, and to improve the Site.

5. How We Collect Personal Information
The Personal Information that we collect varies depending on the nature and reason for your interaction with us. We collect Personal Information:
– When you access the Site or seek information regarding our Services, solicit us for the provision of services, or enquire about or pursue employment opportunities posted on our Site;
– We may use your Personal Information to address your requests, enquiries, and complaints;
– When you connect with us through social media; and,
– When we leverage or collect cookies, device IDs, location data from the environment, and other tracking technologies.

6. Who is Your Data Controller?
IntraVenous Solutions is the data controller for the processing activities described in this Privacy Notice.

7. Legal Basis of Processing
We process your Personal Information because such processing is necessary for:
– Exercising our rights and performing our obligations under any contract we make with you;
– Compliance with our legal obligations; and,
– Legitimate interests pursued by us, which generally involves the efficient performance and management of our business relationship with you.

8. What Personal Information Do We Collect?
(a) Categories of Personal Information Collected
Within the last twelve months, we’ve been provided with the following categories of Personal Information from visitors to the Site:
– Identifiers and contact information, including your name, address, phone number, email address, and other similar information;
– Device and Internet activity information, including information about your computer and browsing activity. This information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. It may also include information related to when and how you access and use our Site, such as the date and time of your visit, how you navigate and what you search for using our Site, the Site’s pages, and items you view using our Site; and,
– Professional or employment-related information, including employment candidates,
current or past job history, or performance evaluations.

If you have any questions about the information we collect, please reach out to us.

(b) Marketing Communications
If you submit a request to be contacted on the Site, or an application for employment, you’re consenting to receive electronic promotional materials or information (referred to as Commercial Electronic Messages). You may withdraw your consent to the receipt of CEMs at any time.

(d) Site Usage Information
Like most websites, this Site gathers traffic patterns, site usage information and other aggregated data to evaluate our visitors’ preferences and the effectiveness of our Site. This aggregate usage data does not identify you individually. We may share anonymous, aggregated statistics about visitors to our Site with others outside our company, or we may allow third parties to collect aggregate data through our Site.

(e) Do Not Track Requests
We currently do not respond to Do Not Track (DNT) signals.

9. How We Share your Personal Information
We do not sell Personal Information and have not done so in the past 12 months. We will not
share your Personal Information, except:
(a) to third parties performing clearly defined sub-processing functions on our behalf (such as analyzing data, providing marketing assistance, providing recruitment assistance, providing search results and links, and verification of data provided by you). Any processing of your Personal Information by these sub-processors will be protected by an agreement regarding privacy and data security;
(b) where we are required by law to disclose Personal Information; in connection with any legal proceedings or prospective legal proceedings;
(c) to establish, exercise or defend our legal rights;
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling. We will require any person or entity to whom we provide your Personal Information to agree to comply with our current Privacy Notice. We will take reasonable commercial efforts to ensure that they comply with our Privacy Notice; and,
(e) in the event of a transfer of ownership or assets, or bankruptcy, of IntraVenous Solutions or any of its affiliates.

10. How We Protect Your Information
To protect your Personal Information against accidental or unlawful destruction, loss, use, or alteration and against unauthorized disclosure or access, we use appropriate physical, technical and organizational security measures.

11. Your Rights to Access, Portability, and to be Forgotten
If you make a request to exercise any of these rights, we will honor your request within 30 days. If we need more time, we will notify you as soon as possible.

Before you receive the disclosure, we must be able to identify you. Accordingly, you are required to provide sufficient proof of your identity to ensure the safety and security of your Personal Information. We will not provide you, edit, or delete your Personal Information if we cannot verify your identity or authority to make the request. You must also describe your request in sufficient detail to allow us to properly understand, evaluate, and respond to your request. If we deny or partially deny your request, you have a right to be provided reasons as to why your request was not fully granted.

To exercise the access, data portability and deletion rights described above, please submit a
valid consumer request to us at Hello@ivsolns.com.

(a) Your Right to Access
The disclosure of information will be provided to you free of cost. If your access request is manifestly unfounded or excessive, in particular because of the requests’ repetitive character, then we may levy a charge to cover our administrative expenses. We reserve the right to decline your request where the information requested:
– Would disclose Personal Information of another individual or of a deceased individual;
– Is subject to legal privilege;
– Is personal health information that was not provided to us directly by the individual requesting access;
– Is not readily retrievable and the burden or cost of providing would be disproportionate to the nature or value of the information.
– Does not exist, is not held, or cannot be found by us, could reasonably result in serious emotional harm to the individual or another individual, or serious bodily harm to another individual; or,
– May harm or interfere with law enforcement activities and other investigative or regulatory functions of a body authorized by statute to perform such functions.

We also will not disclose the Personal Information where a law of your country, state, province, or other subnational entity would bar such disclosure. We will refuse repetitious or vexatious requests for access.

(b) Your Right to Data Portability
If we provide you with access to your Personal Information, we will provide it to you in a structured, commonly used, and machine-readable format. If you made your request electronically, we would provide access in electronic form unless you requested otherwise. Your request may also be delivered by mail. This format will be, to the extent technically feasible, in a readily usable format that allows you to transmit this information to another entity without hindrance.

(c) Data Retention and the Right to be Forgotten
We do not hold onto your data forever. Instead, our default is to retain your Personal Information:
– Until it is no longer necessary for the purposes for which it was collected or otherwise processed;
– To comply with legal obligations (such as retention obligations under employment, tax or commercial laws); or
– Until you request that we delete it.

If you make a deletion request (see Exercising Access, Data Portability and Deletion Rights), we will delete (and direct our service providers to delete) your Personal Information from our records, unless we or our Service Providers must retain your Personal Information to:
– Complete the enquiry for which your Personal Information was collected, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
– Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
– Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
– Comply with any legal obligation; or,
– Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

12. We May Change this Privacy Notice
To maintain or enhance the services we provide to you, it might be necessary to change this Privacy Notice from time to time. We reserve the right to modify this Privacy Notice at any time, subject to applicable data protection laws. Please visit the Site from time to time for the latest version of this Privacy Notice.

13. Data Privacy Contact
If you have any questions regarding this Privacy Notice or the privacy practices of IntraVenous Solutions or its sub processors, or if you require assistance to withdraw your consent to our processing of your Personal Information or wish to request that your Personal Information be deleted, please contact us by sending an email to Hello@ivsolns.com or writing to us at 2817 West End Ave., Ste. 126 – Box 291, Nashville, TN 37203. Attention: Data Protection Officer.

For clients that reside in the State of TN:
How we handle your personal information in compliance with Tennessee Information Protection Act (TIPA) and other relevant U.S. privacy laws. IntraVenous Solutions Wellness Center is a DBA of Mid South Anesthesia, P.C. in Nashville, TN.

1. Information We Collect
We may collect and process the following types of personal information: Information Provided Directly: Users may provide personal information when registering, making a purchase, signing up for a newsletter, responding to surveys, or completing contact forms. Message types may include the following:

– Phone Call
– SMS Message (if opted in)
– Email (if opted in)
– US Mail Correspondence

Automated Data Collection: Data gathered through website tracking pixels, cookies (if applicable), analytics tools, and AI-powered algorithms used to personalize user experience.
Biometric & Sensitive Data: If applicable, we may collect biometric data for identity verification,
subject to explicit user consent and legal requirements.
AI-Driven Processing: Some data may be processed using AI technology for operational
improvements and personalized service recommendations, maintaining ethical compliance.

2. Tennessee Consumer Privacy Rights
Under TIPA 2025, Tennessee residents have the right to:
Access: Request and obtain a copy of their personal data collected by us.
Correction: Request corrections to inaccurate or incomplete personal data.
Deletion: Request deletion of personal data collected, subject to legal and operational retention requirements.
Opt-Out Rights:

– Opt-out of data sales (if applicable).
– Opt-out of targeted advertising involving personal data.
– Opt-out of profiling related to automated decision-making affecting legal or financial matters.
Exercising Your Privacy Rights:
To submit a request for access, correction, deletion, or opt-out preferences, contact us at hello@ivsolns.com. We will respond within 45 days of receiving a verified request.

3. SMS Messaging Consent
By providing your phone number and opting into SMS communications, you agree to receive text messages regarding updates, promotions, appointment reminders, and service notifications. Users are expected to receive no more than 1 to 2 promotional SMS messages within a month. Appointment reminders will be determined by the number of appointments that you have scheduled. Message and data rates may apply.
Unsubscribe and Assistance:

– To unsubscribe, text STOP.
– For assistance, text HELP.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receiving text messages from IntraVenous Solutions, from 615-393-6978 (Grasshopper) or 901-699-8649 (Mailchimp) regarding account notification, customer care, delivery notification, marketing.
Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 615-393-6978 or hello@ivsolns.com. Mobile opt-in information is never shared with third parties.
Third-Party SMS Processing: Phone numbers are not sold, traded, or transferred for marketing. However, we may use trusted third-party providers for SMS delivery under confidentiality agreements.
Security Measures: Your SMS preferences and data are securely stored and protected from unauthorized access.

4. Data Security & Protection Measures
We employ industry-standard security measures to safeguard personal data, including:

– SSL encryption for sensitive information.
– Restricted access to personal data only by authorized personnel.
– AI-powered threat detection to monitor security risks.
– Regular malware scanning and cybersecurity audits to mitigate vulnerabilities.
In the event of data breach, affected users will be notified via email within 7 business days.

5. User Tracking & Behavioral Data Processing
We may use tracking services to obtain information such as:

– Web browser and device data.
– IP addresses and site activity.
– Cookies and online identifiers (if applicable).

Opt-Out Options:
Users can manage tracking preferences by adjusting their browser settings or using opt-out tools such as the Digital Advertising Alliance opt-out page.

6. Third-Party Disclosure & Advertising
We do not sell personal information. However, we may share certain data with trusted third- party vendors for advertising and analytics services while maintaining strict privacy safeguards.
Users can adjust their ad preferences via Google Ad Settings or opt out of behavioral tracking
entirely.

7. Compliance with Tennessee Privacy Laws (TIPA)
This policy adheres to the Tennessee Information Protection Act (TIPA 2025), ensuring transparency, consumer rights, and responsible data processing.
Failure to comply with TIPA regulations may result in enforcement actions, including civil
penalties of $7,500 per violation if corrective action is not taken within 60 days after
notification.

8. ADA Accessibility Statement
If you experience difficulties accessing content, contact us with the following details:

– Your full name
– Contact email and phone number
– The specific web page URL you need assistance with
– A detailed description of the accessibility issue

We will acknowledge receipt within 2 business days and provide a resolution within 10 business
days.

9. CAN-SPAM Act Compliance
We collect email addresses for communication purposes, including:

– Responding to inquiries
– Confirming orders
– Sending newsletters or promotional materials

To unsubscribe from future emails, contact us directly, and we will promptly remove you from all correspondence.
Effective Date & Policy Updates
This Privacy Policy is effective as of April 18, 2025 and may be updated to reflect changes in regulations or business practices. Users will be notified of updates on our Privacy Policy Page.

Current Policy: 05/01/25

This privacy policy has been compiled to better serve individuals concerned with how their Personally
Identifiable Information (PII) is collected, used, and protected online. PII refers to data that can be used
to identify, contact, or locate an individual. Please review this policy carefully to understand how we
handle your personal information in compliance with Tennessee Information Protection Act (TIPA) and
other relevant U.S. privacy laws. IntraVenous Solutions Wellness Center is a DBA of Mid South
Anesthesia, P.C. in Nashville, TN.

2. Information We Collect
We may collect and process the following types of personal information:
Information Provided Directly: Users may provide personal information when registering, making a
purchase, signing up for a newsletter, responding to surveys, or completing contact forms. Message
types may include the following:
– Phone Call
– SMS Message (if opted in)
– Email (if opted in)
– US Mail Correspondence

Automated Data Collection: Data gathered through website tracking pixels, cookies (if applicable),
analytics tools, and AI-powered algorithms used to personalize user experience.
Biometric & Sensitive Data: If applicable, we may collect biometric data for identity verification, subject
to explicit user consent and legal requirements.
AI-Driven Processing: Some data may be processed using AI technology for operational improvements
and personalized service recommendations, maintaining ethical compliance.

3. Tennessee Consumer Privacy Rights
Under TIPA 2025, Tennessee residents have the right to:
Access: Request and obtain a copy of their personal data collected by us.
Correction: Request corrections to inaccurate or incomplete personal data.
Deletion: Request deletion of personal data collected, subject to legal and operational retention
requirements.
Opt-Out Rights:
– Opt-out of data sales (if applicable).
– Opt-out of targeted advertising involving personal data.
– Opt-out of profiling related to automated decision-making affecting legal or financial matters.
Exercising Your Privacy Rights:
To submit a request for access, correction, deletion, or opt-out preferences, contact us at hello@ivsolns.com. We will respond within 45 days of receiving a verified request.

4. SMS Messaging Consent
By providing your phone number and opting into SMS communications, you agree to receive text messages regarding updates, promotions, appointment reminders, and service notifications. Users are expected to receive no more than 1 to 2 promotional SMS messages within a month. Appointment reminders will be determined by the number of appointments that you have scheduled. Message and data rates may apply.
Unsubscribe and Assistance:

– To unsubscribe, text STOP.
– For assistance, text HELP.

Data Sharing
We commit not to transfer consumer data to any external organizations under any circumstances, even with user consent. Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that
may be mentioned elsewhere in this policy excludes mobile opt-in data.

Third-Party SMS Processing: Phone numbers are not sold, traded, or transferred for marketing. However, we may use trusted third-party providers for SMS delivery under confidentiality agreements.

Security Measures: Your SMS preferences and data are securely stored and protected from unauthorized access.

5. Data Security & Protection Measures
We employ industry-standard security measures to safeguard personal data, including:

In the event of data breach, affected users will be notified via email within 7 business days.

6. User Tracking & Behavioral Data Processing
We may use tracking services to obtain information such as:

– Web browser and device data.
– IP addresses and site activity.
– Cookies and online identifiers (if applicable).

Opt-Out Options:
Users can manage tracking preferences by adjusting their browser settings or using opt-out tools such as the Digital Advertising Alliance opt-out page.

7. Third-Party Disclosure & Advertising
We do not sell personal information. However, we may share certain data with trusted third-party vendors for advertising and analytics services while maintaining strict privacy safeguards.

Users can adjust their ad preferences via Google Ad Settings or opt out of behavioral tracking entirely.

8. Compliance with Tennessee Privacy Laws (TIPA)
This policy adheres to the Tennessee Information Protection Act (TIPA 2025), ensuring transparency, consumer rights, and responsible data processing.
Failure to comply with TIPA regulations may result in enforcement actions, including civil penalties of
$7,500 per violation if corrective action is not taken within 60 days after notification.

9. ADA Accessibility Statement
If you experience difficulties accessing content, contact us with the following details:

– Your full name
– Contact email and phone number
– The specific web page URL you need assistance with
– A detailed description of the accessibility issue

We will acknowledge receipt within 2 business days and provide a resolution within 10 business days.

10. CAN-SPAM Act Compliance
We collect email addresses for communication purposes, including:

– Responding to inquiries
– Confirming orders
– Sending newsletters or promotional materials

To unsubscribe from future emails, contact us directly, and we will promptly remove you from all correspondence.

Effective Date & Policy Updates
This Privacy Policy is effective as of April 18, 2025 and may be updated to reflect changes in regulations or business practices. Users will be notified of updates on our Privacy Policy Page.